License Agreement: The United States Publication and Copyrights Act protect the written materials, software, and all supplemental material. All rights are reserved and held by the author and publisher New Strength Counseling Service effective January 15, 2002; and apply to all subsequent editions, revisions and versions. This purchase is a license to use and not a sale. You may not transfer the Product to someone else or assign any of the rights under this license, even if you cease all use of the Product. The manual, computer disk, and any supplementary materials are licensed for the exclusive use of the original purchaser (“you”). The manual, computer disk, and any supplementary materials may not be shared with or loaned to another person, disseminated for free, resold, copied, reproduced, stored to any other media format nor publicly presented in whole or in part. You may use the disk from one computer location to another, provided it is only used by the original purchaser and there is no possibility of it being used at two or more locations at one time. Please note that the license agreement that appears before each quiz and exam within the software is a separate agreement that applies to those who purchase the test generating software from the manufacturer and does not alter or supersede the agreement with New Strength Counseling Service.

Privacy Policy: We are committed to protecting your personal and credit card information.  We do not share or sell any information about you with anyone except with those necessary to fulfill your order and process your payment. If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date and card validation number).  We use this information for billing purposes and to complete your order.  If we have trouble processing an order, we will use this information to contact you.

Refund Policy: There are no refunds for the study materials or workshops after the materials are shipped. However, workshop registrations may be transferred once within three months of the original workshop date. Afterward, there is a $25 transfer fee to change a workshop registration date. Transfers are conditioned upon available seating. We reserve the right to cancel or change all workshops due to insufficient enrollment, inclement weather, or illness of the presenter.

Computer Compatibility: Our software will run on computers using Windows XP and earlier operating systems. Some customers have had compatibility problems on computers using Windows Vista and Windows 7 Home Premium. MAC computers must have a compatible PC emulator to use the software. There are no refunds after the materials are shipped.

Disclaimer: There are no guarantees given nor implied that users of our materials will pass their exam. Candidates are solely responsible for their examination scores and results. State or national organizational initials used in the title, texts or promotional materials is intended to indicate that the materials are exam specific in scope and is not intended to convey that any materials and information shared at the workshops are created or endorsed by the State of Ohio, the Counselor, Social Worker and Marriage & Family Therapists Board, NBCC or any regulatory board or agency except when stated as applicable.

INDEMNIFICATION:  Users of the materials and participants in the workshops agree to indemnify and hold New Strength Counseling Service, its founder, owner (s), employees, director, board, affiliates or their heirs harmless from and against any and all costs, liabilities, claims, or demands (including reasonable attorney's fees and expenses of any kind whatsoever) that arise or result from the use, reproduction or distribution of the manual, software, documentation, or promotional or sales materials.

Warrantee: The manual has been proof read and the disk has been tested before being shipped. The manual is guaranteed to be complete as originally written and the CD program is guaranteed as originally written to run on MS Windows XP and earlier operating systems. Please read the instructions carefully and pay particular attention to the process for installing and operating the program. Should the manual be missing information as originally written or the CD not operate properly, call for assistance at 330-947-9330 or write P.O. Box 307 Atwater, Ohio 44201. Fair Warning! Any attempt to copy the computer disk may corrupt the program and will void the warranty. The disk is otherwise warranted (exchange only) for 14 days from date of purchase. Missing pages in the manual will be provided up to 90 days from the date of purchase.

License to Use Registration: I have read and understand the above license agreement and policies and agree to all the terms and conditions. I understand that refusing to sign this agreement terminates the license to use the product, voids any warranty and prohibits me from using the materials or software. Please sign and fax or mail all completed original forms to: New Strength Counseling Service P.O. Box 307 Atwater, Ohio 44201.